We want to make the refund process as simple and convenient as possible.
If you’re not satisfied with your purchase, we offer two options to suit your needs:
Option 1: Full Refund
You can return the product to the following address:
Pizzi E-commerce
Sonnengrund 6
Benken SG, 8717
Switzerland
Once we receive your return, we’ll process your full refund promptly.
Option 2: 20% Refund Without Return
If you’d like to keep the product, we offer a 20% refund immediately, with no need to ship anything back.
Take your time to decide which option works best for you. For additional details, you can review our Refund Policy.
If you have any questions or need assistance, please contact our customer support team.
We’re here to help and ensure your experience with us is as smooth as possible.